The conditions are as follows.

■ Cancellation by customer convenience (before product shipping)

■ Refund due to customer convenience

If the following conditions are applied, we will refund.

Response conditions

Returns and exchanges for reasons such as different sizes and images are all customer's convenience.

Please contact us by phone, e -mail, or call to our shop within 3 days after the product arrives.

Business days: Saturdays, Sundays, and holidays, Monday, Monday, excluding the year -end and New Year holidays
* Cancellation by phone will be accepted during business hours.

Business hours: 10: 00-17: 00
* Please contact us before returning.

Available period

If you contact us within 3 days after the product arrives

Refund amount

Commodity price

Returning postage

Customer burden

Remarks

Please note that the next product cannot be returned or exchanged in principle.
・ A product that has been used once or has its shape.
・ Products that have been more than 3 days after the product arrives.
・ Order production products that have received time.
・ Those that have been dirty and damaged at the customer's hand.
・ Customers repaired and processed.
・ If you return the product without contacting us.
・ Products other than our shop.

■ Exchange due to customer reasons

If it meets the following conditions, we will replace the product.

Response conditions

Returns and exchanges for reasons such as different sizes and images are all customer's convenience.

Please contact us by phone, e -mail, or call to our shop within 3 days after the product arrives.

Business days: Saturdays, Sundays, and holidays, Monday, Monday, excluding the year -end and New Year holidays
* Cancellation by phone will be accepted during business hours.

Business hours: 10: 00-17: 00
* Please contact us before returning.

Available period

If you contact us within 3 days after the product arrives

Returning postage

Customer burden

Resembling fee

Customer burden

Remarks

Please note that the next product cannot be returned or exchanged in principle.
・ A product that has been used once or has its shape.
・ Products that have been more than 3 days after the product arrives.
・ Order production products that have received time.
・ Those that have been dirty and damaged at the customer's hand.
・ Customers repaired and processed.
・ If you return the product without contacting us.
・ Products other than our shop.

* It may not be possible to arrange the same product, such as the impossible to arrange the same product. In that case, we will respond by refund. note that.

■ Refund due to defects such as products, etc.

If the following conditions are applied, we will refund.

Response conditions

We have made thorough inspection and packing of the product, but if we deliver products and defective products different from our order, we are sorry for the inconvenience, but we will contact you within 7 days after the product arrives. Please contact us by phone.

Available period

If you contact us within 7 days after the product arrives

Refund amount

Product price full amount

Returning postage

Store burden

Remarks

Business days: Saturdays, Sundays, and holidays, Monday, Monday, excluding the year -end and New Year holidays
* Cancellation by phone will be accepted during business hours.

Business hours: 10: 00-17: 00
* Please contact us before returning.

■ Replacement by defective products, etc.

If it meets the following conditions, we will replace the product.

Response conditions

We have made a thorough product inspection and packing, but if we deliver products and defective products that are different from our order, we are sorry, but within 7 days after the product arrives, first inquiry form Please contact us by email or call us.

Available period

If you contact us within 7 days after the product arrives

Returning postage

Store burden

Resembling fee

Store burden

Remarks

Business days: Saturdays, Sundays, and holidays, Monday, Monday, excluding the year -end and New Year holidays
* Cancellation by phone will be accepted during business hours.

Business hours: 10: 00-17: 00
* Please contact us before returning.

*In some cases, we may not be able to exchange an item due to the impossibility of arranging for the same item.
In such cases, we will respond with a refund. We apologize for any inconvenience this may cause.