Courier Service

Delivery service name: Sagawa Express / Yamato Transport
Shipping service name: Hikyaku-Takkyu-Bin / NekoPos

Product Shipping Timing

Unless otherwise specified
In case of prepayment (e.g. bank transfer) ⇒It will be shipped within 1~3 business days after payment is confirmed.
For other payment methods (e.g. credit card) ⇒It will be shipped within 1~3 business days after order confirmation.
*In the case of prepayment, the estimated delivery date may vary depending on the timing of your payment.
*Please note that the delivery date differs for made-to-order items.
Depending on the product, it may take 2 weeks~1 month for delivery.
We ship the earliest possible date for available items, but there may be a delay in shipping when orders are concentrated.
If you have any requests for a specific date, please contact us via Contact
*We do not ship on store holidays (Saturdays, Sundays, national holidays, New Year's holidays, summer vacation, etc.).

Designation of Delivery Date and Time

Delivery will be made by Sagawa Express or Yamato Transport.
Please select a delivery date and time that is convenient for you.
<Date Specification>
Minimum delivery date: 7 days

<Specified time>
・Sagawa Express
AM
14:00~16:00
16:00~18:00
18:00~21:00

・Yamato Transport
AM
14:00~16:00
16:00~18:00
18:00~20:00

*Please note that delivery may take longer due to traffic or weather conditions at the time of delivery. Please note that delivery may be delayed or cancelled.
*Please note that delivery may take longer in Okinawa and some remote islands.
*If you are not at home at the time of delivery, please contact us for a redelivery request.
The storage period is 7 days. After the storage period, the parcel will be returned to the store. Please note that you may be charged for shipping charges if your package is returned due to your absence.

About NekoPos

Small items such as parts and catches can be delivered by NekoPos.

*The package will be sent by post with traceability.
*Please note that the delivery time cannot be specified for NekoPos delivery.
*If the parcel cannot be delivered by post, a notice will be left in the mailbox, so please contact us within 7 days to request re-delivery.
*We do not provide warranty support for lost items after posting.

Shipping Charge Table

Nationwide flat rate: 0 yen
Treatment of remote islands and other areas: Additional shipping charges may apply for remote islands and some areas.